BEC高级口试真题及应考提示二
发布时间：2009/11/11 7:06:29 来源：城市学习网 编辑：admin
23. product management: the importance of teamwork for the effective management of projects
24. health and safety: how to develop a responsible attitude among staff to the health and safety requirements of accompany
25. technology: the importance of computer skills for the workplace of the future
26. communications: how to ensure that e-mail is used appropriately by staff for internal and external communications
27. staff development: how to administer a staff budget effectively
28. market research: the importance of finding out about customers’ habits and attitudes
29. financial management: how to identify ways of reducing costs in a company
30. communication: how to achieve an effective working relationship between different departments within a company
31. communication skills: the importance of understanding cultural differences when working in an international environment
32. personnel management: the importance of providing employees with clear job descriptions
33. company growth: how to ensure that company growth proceeds at the optimum rate
34. time management: how to manage a heavy workload effectively
35. health and safety: the importance to a company of having a health and safety policy
36. human resources: how to ensure that staff at all levels receive appropriate feedback on individual performance
samples
customer relations: how to maintain customer interest in a company’s products
as is know to all, it is very important for a company to maintain customer interest in their products. i think a company should try every possible way to retain its current customers.
first, it should always make sure that it provides its customers with quality goods and after-sales service. second, it should lay enough emphasis on the feedback from its current customers and take prompt action to take care of their needs and demands. third, if possible it may provide some incentives to its old customers.
