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F:Hello
M:Hello,is Doras available?
F:This is Doras,who is calling please?
M:Hi,Doras,this is Mike calling from parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.
F:Oh,I almost forgot. Thank you for calling to remind me. Actually,I do need to change the time of my appointment.
I have a scheduling conflict,and I can’t make it that early.
M:If I put you in that later slot,would that work out?
F:It would have to be after lunch. Do you have anything available about 2 o’clock?
M:Sorry,Mam. The only opening we have after lunch is 1:15, but I might be able to work you in at 4:00. Would that be a better time?
F:That’s all right.I think I should be able tomake it at 1:15. Can you put me down for that time slot?
M:No problem,I have your appointment changed from tomorrow morning to tomorrow afternoon at 1:15
F:Wonderful. Thanks very much.
4. Four.Memos
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