1.From the bottom of my heart 发自内心的 A:Amanda,I'm so sorry about what happened. I sincerely apologize from the bottom of my heart. B:That's Okay. It wasn't your fault. A:阿曼达，我对发生的事情感到很抱歉，我发自内心的向你道歉。 B:没事，不是你的错。 2.I'd like to take this opportunity to 我想借这个机会 A: I'd like to take this opportunity to thank you for everything you did for us. B: It's my pleasure. I enjoyed working with you guys. A:我想借这个机会感谢你为我们所做的一切。 B:不用客气，我喜欢与你们共事。 3.I am sorry 对不起 A: I'm sorry to be late. B: Be careful next time. A:对不起我迟到了。 B:下次注意。 4.I apologize 我道歉 A: I apologize. This should not have to be this way. B: Apology accepted. Try to do better next time A:我道歉，事情不该发展成这样。 B:（我）接受（你的）道歉，下次干好点。 5.I feel terribly sorry. 我觉得很抱歉。 A: I feel terribly sorry. We caused a lot of trouble for you. B: I never thought your hotel is like this. We will never #e back again. A:我觉得很抱歉，我们给你带来很多麻烦。 B:真想不到你们旅馆竟然是这样子的，我们再也不会来了。
