商务英语BEC初级口语课程25
发布时间:2013/7/29 23:19:00 来源:城市网学院 编辑:admin
Lost Luggage
Mr. Lee: Hi. I came in on flight 513. Everyone else took their luggage off the conveyor belt, but mine doesn’t seem to be there.
Clerk: Let me check the #puter. Uh- oh. Looks like your luggage is on its way to Paris.
Mr. Lee: You’re kidding. What am I going to do?
Clerk: Well, we can give you this lovely shaving kit and call you the minute your luggage arrives here. Just leave us a contact number.
Mr. Lee: You can reach me at 13661306917.
Clerk: Thank you. I am terribly sorry about this. It very happens. We do have a sophisticated tracking system, so I know we will find it soon. But we apologize for the inconvenience.
Mr. Lee: That’s ok. There wasn’t anything important in there anyway. The shaving kit more than makes up for many lost luggage.
Clerk: Wow! I have been working here for 15 years and you’re the first person to accept a lost luggage situation cheerfully.
Mr. Lee: I’ve had a lot worse problems than this traveling so it’s really no big deal.