PART ONE Sample A
　　
　　To: Despatch department
　　
　　From: Y. Brown-Manager
　　
　　Subject: Failure arrival order client
　　
　　Dear sir,
　　
　　According to recent information the ministry of foreign affairs has not received its latest printing order.
　　
　　Following details are: one hundred copies of financial statements 2002, please check cause of failure and resend copies as soon as possible.
　　
　　Kindest regards
　　
　　
　　Band 5
　　
　　All the content points are covered, with controlled, natural use of language.
　　
　　PART TWO Sample C
　　
　　Dear Sir or Madam
　　
　　I would like to thank you for your letter, dated 15.5.2003.
　　
　　Firstly, unfortunately, we have an international conference on the 10th of June.
　　
　　Therefore, this date is not convenient for us.
　　
　　Could you please start at the 11th of June?
　　
　　Furthermore, we would like to know how long the work will take,
　　
　　
　　Concerning the numbers. The system you announced seems to be difficult. Is there an easier way to handle this problem with different numbers?
　　
　　
　　As for our further requests, could we have a direct telefon number as well as the name of the person, dealing with us?
　　
　　
　　We are looking forward to paying the bill as soon as the work is successfully finished in case of any theesing problems.
　　
　　We are looking forward to hearing from you.
　　
　　Yours faithfully,
　　
　　
　　Band 4
　　
　　The content points are more than adequately addressed. A range of discourse markers and linking devices is used. Both the register and format are appropriate to the task, and the language is generally accurate.
　　
　　LISTENING
　　
　　PART ONE
　　
　　1 DATABASE 2 SUPPLIER 3 HOWARTH 4 IT CO-ORDINATOR
　　
　　5 (QUALITY) DESIGN 6 EUROPE
　　
　　7 ADVERTISING CAMPAIGN 8 DISCOUNTS\
　　
　　9 COMMERCIAL HALL 10 380 (SHAREHOLDERS)
　　
　　11 MICROPHONES 12 AMENDED FIGURES