商务英语考试口语讲解30
发布时间：2013/8/16 20:54:09 来源：城市网学院 编辑：admin
Staff turnover
? 1 better fringe-benefits, cash, promotion
? 2 training opportunities
? 3 recognition
? 1 flexible work schedule
? 2 offer them job security
? 3 more staff involvement programs
2. Market Research
? 1 target group interested?
? 2 price acceptability
? 3 whether there is already an established market leader
? 1 a gap in supply? Or saturated market?
? 2 timing
? Future trend, whether the product will be#e obsolete, like VCR
3. Product Recall
? 1 if customer records remain, recall in writing
? 2 appeal to the mass media
? 3 post recall notice in stores
? 1 sincere apology
? 2 offer a solution or adequate monetary #pensation
? 3 follow-up investigation and preventive measures
